Multigenerational teams are the new norm in healthcare, and managing across several age groups is...

Futurescan 2020-2025

How good people skills--trust and accountability, not processes--can strengthen the organization'...

Identifying and maximizing leadership talent Understanding the position, career, and life stages ...

This highly respected annual guide will help hospital and health system leaders prepare themselve...

'While federal regulators and accrediting bodies have championed national health equity initiativ...

'Today's healthcare leaders face constant challenge and change. Even as they cope with a rapidly ...

The definition of and rationale for evidence-based management The four main types of evidence The...

Trust: Create the trust that eases tensions Respect: Show respect to increase motivation Pride: D...

'This book discusses the compelling reasons consumer-centric healthcare is so crucial and how hea...

Hiring a consulting firm can be a daunting prospect. Do you really need consultants? If you do, h...

Instructor Resources: Test bank, PowerPoint slides, discussion points for the book's end-of-chapt...